Get a comprehensive understanding of business practices in the hospitality industry. Learn to manage guest services for hotels, cruise ships, convention centres, and fine dining establishments. Top hospitality business and management practices Planning, design, and implementation of hospitality initiatives Business and community impact evaluation Financial and operations management Research and statistical analysis E-business and social media marketing Current events and change management Effective communication in the local, national, and global hospitality market Formal and informal meeting procedures Labour relations, ethics, and hospitality-related law Cultural diversity in British Columbia and Canada Community leadership and issue resolution Entrepreneurship